Get comfortable moving around Sage 100. After this session you'll know how to find your way to any task and use the tools that work the same way everywhere in the system.
Duration45 minutes
PrerequisitesNone
AudienceEveryone
What you'll learn
The layout of the Sage 100 desktop and how modules are organized
Using the navigation pane, favorites, and recent tasks to get where you need to go
How Lookups (F2) work โ and why they're your most-used tool
Where to get help when you're stuck
1. The Sage 100 desktop
The Sage 100 desktop is your home base. Everything in Sage is organized into modules โ Sales Order, Accounts Receivable, Inventory Management, and so on. Each module contains tasks (the actual things you do, like entering an order or running a report).
The Sage 100 desktop. Modules and tasks are shown in the navigation pane on the left, with tasks listed in the middle pane.
The company code in the status bar at the bottom of the window shows which company's data you're working with โ for Redi-Bag, this will look like RED - Redi-Bag (or whatever code is assigned during go-live). Most people will only have access to one company, so you won't need to change it.
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Close-up of the company code in the status bar at the bottom
Zoom in on the status bar at the bottom of the Sage 100 desktop where the company code is displayed. A small cropped screenshot is fine โ just enough to clearly show where the company code lives.
Tip
If you ever have access to more than one company, glance at the company code before you start entering data. Sage will happily let you enter an order in the wrong company. There's no easy "undo" โ if you post to the wrong company, fixing it is painful.
How modules are organized
Each module has a consistent sub-structure. Once you understand the pattern in one module, every other module makes more sense:
Main โ the day-to-day data entry tasks (e.g., Sales Order Entry, Customer Maintenance)
Reports โ printable reports for that module (e.g., Open Sales Order Report)
Period End โ month-end and year-end processing
Setup โ configuration screens (usually only Tom or the controller will use these)
Inquiry โ read-only "look-up" tasks for browsing data without changing anything
Pattern to remember
If you can do something (enter an order), look in Main. If you want to see something without changing it, look in Inquiry. If you want to print something, look in Reports.
Modules you'll see at Redi-Bag
You won't have access to every module โ your access depends on your role. The modules in use at Redi-Bag are:
Library Master โ the foundation (users, companies, settings)
General Ledger (GL) โ the chart of accounts and financial reports
Sales Order (SO) โ quotes, orders, shipping, invoicing
Purchase Order (PO) โ purchase orders, receipts
Bill of Materials (BM) โ product structures (light use at Redi-Bag)
2. Getting to a task
There are three ways to open a task in Sage 100. Most people end up using a mix of all three.
Method 1 โ Click through the navigation pane
Expand the module on the left, then the folder (Main / Reports / etc.), then double-click the task. Slow but obvious โ good for tasks you don't run often.
Method 2 โ Search
At the top of the task pane there's a search box. Type any part of the task name (e.g., customer maint) and Sage will filter the list to matching tasks. Hit Enter on the highlighted result to open it.
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Searching the task pane
Type something like customer maint in the search box at the top of the task pane. Screenshot the result so people can see how the list filters down to just the matching tasks.
Method 3 โ Favorites
For tasks you use every day, drag them into the Favorites section (or right-click a task โ Add to Favorites). They'll appear in the Favorites tab at the bottom-left of the navigation pane for quick access.
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The Favorites section with a few tasks added
Add 3-4 tasks to Favorites (e.g., Sales Order Entry, Customer Maintenance, Item Inquiry) and screenshot the Favorites tab (at the bottom-left of the navigation pane) with its contents.
Try it during the session
Add three tasks to your Favorites that you think you'll use most often. You can change them later โ favorites are per-user, so what's in yours doesn't affect anyone else.
3. The most important key: Lookups (F2)
Almost every screen in Sage 100 has fields where you need to pick something โ a customer, an item, an account, a vendor. Instead of memorizing codes, you press F2 (or click the magnifying glass icon) to open a Lookup window.
You'll use F2 lookups constantly. Get comfortable with them and you'll move through Sage twice as fast.
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An F2 lookup window (customer lookup)
Open Customer Maintenance (or any task with a customer field), click in the Customer No. field, and press F2. Screenshot the lookup window that pops up โ it should show a list of customers with columns like Customer No, Name, etc.
Filtering and searching in a lookup
The default lookup view might show every record, which isn't useful when there are thousands. Two ways to narrow down:
Type-ahead: Just start typing in the first column. The list jumps to the closest match.
Filter: Click the Filters button (or the filter icon) to set up a saved filter โ e.g., "only customers in the West region" or "only items with quantity on hand > 0".
Customizing what you see
You can customize the columns shown in a lookup window โ right-click the column headers and pick Select Columnsโฆ. Add or remove fields and reorder them. These changes save per-user, so you only have to set them up once.
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The "Select Columns" dialog inside a lookup
In any lookup window, right-click a column header and pick Select Columnsโฆ. Screenshot the dialog that lets you pick which fields appear.
Worth doing once
Spend 5 minutes customizing your Customer Lookup and Item Lookup columns to show the fields you actually care about. Future-you will thank present-you every single day.
4. Getting help
Sage 100 has built-in help, but more often you'll want to ask someone. Here's the hierarchy:
Press F1 on any screen โ opens Sage's built-in help for that specific task. Surprisingly useful.
The on-screen field hints โ many fields have a small ? icon or tooltip explaining what they do.
Ask a teammate โ somebody at Redi-Bag has probably hit the same problem.
Ask Tom โ that's me, your Sage consultant. Email is fastest for non-urgent questions; phone for "everything's on fire" moments.
Don't do this
Don't click things in Setup or Utilities menus "just to see what they do." Many of those tasks rebuild data files, change company-wide settings, or post journal entries you can't easily reverse. If you're curious, ask first.
Quick reference cheat sheet
Check before you start
The company code in the status bar is correct.
Find a task fast
Type in the task pane search box.
Daily tasks
Drag them into Favorites.
Look something up
Press F2 in any field.
In-system help
Press F1 on any screen.
Customize a lookup
Right-click column header โ Select Columnsโฆ
Module structure
Main = do things ยท Inquiry = see things ยท Reports = print things
Two windows at once?
Yes โ open multiple tasks side by side.
Frequently asked
The module list is empty / I can't see a module I expected.
You probably don't have access rights to it. That's usually intentional โ your role only includes what you need. If you think it's an error, let Tom know.
I clicked something and now I'm stuck in a screen I don't recognize.
Press Esc or click the X in the corner to close the window. Sage almost always lets you back out without saving. If it prompts "Save changes?" and you didn't mean to change anything, click No.
Can I have two Sage windows open at the same time?
Yes โ Sage lets you run multiple tasks side by side. Open Sales Order Inquiry in one window while you have Customer Maintenance open in another. Handy for looking things up while you're entering data.
My screen looks different from the trainer's screen.
Sage 100 desktops are customizable โ pane position, panel sizes, favorites, etc. all save per-user. Don't worry if yours doesn't look identical; the menus and tasks are the same.
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